How To Create a Great Elevator Speech

Elevator speeches are a necessity in the 21st century business world, especially when you are in marketing, sales, public relations, etc. If you are trying to gain awareness for your business, then you need to have an elevator speech planned.

The term "elevator speech" is a synopsis of your business that you can deliver very quickly; the term comes from being able to do so in the time it takes to ride in an elevator. Nowadays, it can still happen in elevators but you can also deliver you speech to someone at an expo, trade-show, in the hallway, or at a coffee shop.

Here are a few things to remember when creating that awesome pitch:

1. Try to not make it sound too sales-y but it's okay to have it sound just a tidbit sales-y. You can use adjectives like: original, leading, certified, pioneering, etc. You just have to make sure your pitch still clearly sends the message you want it to and give a good description of your company. 
2. The pitch has to be short. Clearly state the name of your company and what your company does. Give some details, enough to encourage the person to inquire further. Just make sure it is no more than a minute long but shoot for 30 seconds. 
3. Use language everyone can understand. Your elevator speech means nothing if you are using jargon from your industry that is gibberish to people outside the industry. If the person has to use a dictionary to understand what you're saying, you might as well not even deliver the speech. 
4. Consider starting it off with a question. This will get the person involved in the speech and so they feel that connection. You can try something like, "Do you feel pleased with your company's marketing efforts?" Pause for answer, assuming they said no, "Well my company is a pioneering internet marketing agency…"
5. Be comfortable. Nothing is more awkward than hearing an elevator speech that is rigid, fumbled, and robotic. Be loose, know your speech, and act like you've done it before. And know your speech well, that will help. 

If you need help with this or are looking for other marketing tips, then contact Integraphix. 

Being More than Just a Company to Clients

Being in the service industry, like marketing, advertising, graphic design, etc. can be a tough business sometimes. People come to you for a need that is not always tangible and the ability to satisfy their need does not always happen instantaneously nor with the same result every time. For some companies in the service industry, like restaurants, people come to you because their hungry, they order food, you give it to them, and you're both on your way; granted, the satisfaction is still up in the air.

So, how as a company that works in this area, can you make things better for your clients? How can you make sure that you keep your client's happiness your priority instead of just seeing them as a source of money?

One thing you can do is to keep in touch with your clients. We talk to our clients when we have questions for them or they have questions for us; however, do we ever send them emails to see how they're doing and let them know the status of projects without their asking? Chances are, we don't. Now, you don't want to get all lovey-dovey on them and say you love them and their on your mind, that would be creepy. What you can do is like what I said earlier, notify them of statuses without their asking, drop an email saying you wish them a happy holiday (whichever one is coming up), send them a happy birthday email or call, etc. Keep it professional but keep the contact.

Another thing you can do is to ensure the client that you wouldn't advise them to do anything that you wouldn't do if you were in their shoes or if you had to make a similar decision. If the client can't afford something, find a part of your services they can afford and will actually help them. We can't tell clients to spend $10,000 on ads if we know they won't work or if the client only wanted to spend $6,000. They will realize what you're doing and will not like it. As a Chicago marketing company, or whatever city you're in, it's important to have good credibility and an honest word because that's what builds trust, a good reputation, and gets/keeps you business.

It can be tough but it is doable. Seeing or hearing from our clients can and should be a thing that makes us smile; the same concept should apply for our clients.

Marketing Tips from Some of the Best Marketing Minds

There are marketers from large companies and marketers from small companies. No matter what size the marketing company, it's always fun to pick the brain of a creative mind. As a Chicago Marketing Company, here are some our favorite marketing ideas.

It's in your best interest to make your product unique. The idea that you can have the same product as another company and still somehow have it stand out is a fallacy. You can't have the same product as another company and still succeed. You have to make different somehow. No, having it just a different color doesn't count.

No amount of people guarantees creativity. You can have a large team or a small team and the guarantee to have a lot of creativity will not happen. The key to having a creative staff for your marketing agency is having an environment that fosters creativity because it is relaxed, human, and friendly.

Don't be afraid to speak up. When in large groups deciding on work, it can be easy to fall to the group consensus, even when you don't agree. When someone proposes an idea, it can be a good idea to actually analyze it and not just accept it. What happens when that proposed idea is bad but no one is willing to speak against it? It can ruin everything. Speak your mind, challenge things. Genuine success doesn't come from obeying the quo, it comes from innovation.

Being a creative agency is a deal that is not for everybody. It takes creativity, persistence, character, and a whole lot of team work. You have to be willing to take risks and think deeply; a shallow thinker won't do well in a creative business.

Marketing in 2014- Our Favorite Possible Trends

Marketing trends change every year; various trends emerge and they may or may not change the face of marketing. Perhaps the biggest marketing change in recent years that is still reigning champion is social media marketing. Since its emergence, companies have been doing it and even created jobs just for that sector of marketing. With all the areas of marketing, such as, search engine optimization, web design, graphic design, social media marketing, online marketing, and more traditional marketing such as branding all desire to be fresh and innovative.

 However, there are more predictions for what people believe will be marketing changes and progressions for the coming year. We have picked our three favorite possible trends.

1. Content marketing. This is utilizing content that your company has written to bolster your name and build your marketing platforms. Common ways to do this are blogging, articles on your own site, articles on other sites, newsletters and videos. This form of marketing is already around but for the coming year, it is predicted that it will explode in popularity. A lot of companies attempt this form of marketing but they either do not do it correctly or they do not do it enough. A company blog does very little to generate popularity if it is only being written once a month. 
2. Images. It is said that images will become gold in marketing in the next year. This totally makes sense because in a field where visuals are what make things happen; either in the sale of the marketing plan or the plan for packaging, etc etc. it is all about what we can see. If someone is looking at something online or in print and there is no photo to quench their curiosity for what the plan will look like, then they aren't going to be sold. We, as people, like seeing pictures. It just helps us see things and aids the thought process. 
3. Going back to simple. A big change in marketing for 2014 will be the movement towards simplicity. You can see the trend already forming for companies like Apple; it just appeals to a lot of people to see something simple because then we're not overwhelmed by the marketing. If we see a complicated ad, we tend to dismiss it; thus, companies will be moving towards simplicity and letting creativity reign instead of shoving information in the faces of consumers. Web design is seeing this as well. 

Integraphix is a leading Chicago Marketing, Advertising and Creative Agency creating strong brand identity and marketing strategies with our unique mix of advertising, graphic design, web design, and internet marketing expertise. We give free consultations. 

Customer Service or Bust in Marketing

Ok, so a lot of people think that customer service is just answering phones and dealing with people and their problems; well, yes, it is partly that but there is so much more to customer service. Good customer service has the power to be your most potent form of marketing; if you do not agree, let me explain.

Marketing is all about the ability to gain exposure for your brand and company among all the other companies out there who are also trying to gain the attention of the consumer. There are clever forms of marketing and there are poor forms of marketing; even the good techniques used in marketing sometimes fail to execute as well as planned. When a marketing plan goes as well as the marketing team thinks it will, it's amazing but does it really transfer to sales? To gaining more market share? Perhaps, but think of it this way: you're out walking somewhere and you see some great guerrilla marketing and it gets your attention (say it's a clothing store). So you go to the store and try to buy some clothing from them. When you walk into the store, the clerks are punks but you buy the shirt anyway; you find at home that it doesn't fit so you go return it but now they have a terrible return policy. Would you stay as a consumer of that brand? No.

Companies with poor customer service are 5x more likely to lose a customer than companies with good customer service. Why do you think companies like Apple have such a cult following? Yes, they do a fantastic job of marketing their products (which are good) but other companies have equally great marketing and other electronic companies have as good of products. They are the giant they have become because people want to stick with Apple because they have phenomenal customer service. They orient their stores, their products, and their return policy towards the consumer. For example, a buddy of mine had his volume button on his phone break so he went in to Apple with his broken phone and planned to just have it fixed (warranty expired, mind you); the store decided that fixing that one tiny button was not worth the extraordinary price it would take to fix it so they gave him a new one, no

questions asked and for no cost.

Another example of fantastic customer service is seen at Chick-Fil-A. The staff asks if you need a refill. It's a fast food restaurant and they ask YOU if you need a refill. Then, get this, when you're done eating, they bring your garbage to the trash can for you AND then they say, "My pleasure" when you say "thank you." You do say thank you, right? Isn't that fantastic? Now, they do make one heck of a chicken meal (especially with those waffle fries) but they wouldn't sell a single menu item if they hurled insults at you while you ate (there's a restaurant in Chicago that does this but they're joking, I mean if places did it seriously & wasn't part of the theme).

At an internship I did last year during my senior year of college, the company did not have bad customer service but they were not known for having good customer service. This caused the company to have quite a poor impression with their consumers. Well, it was a food service company and with the budget from the client, they couldn't improve the quality of food without forcing the client to increase the budget, so what we did was improve customer service; what happened was the staff became friendly and personable. You know what happened? Well, the food was still poor but people liked the company after a month or two because they realized how friendly and appreciative the staff was for the customers to eat their food!

As a Chicago Marketing company, we know the different aspects of marketing and how they impact each other. All the aspects are important but customer service might reign supreme. As a creative agency, we can help your company with any marketing need and we will even do it with a free consultation.

Optimizing Mobile Emails

As a Chicago Marketing Company, Integraphix has observed and noticed that the percentage of web page views are on the rise. How often are you on your cell phone or tablet? More and more people are spending noticeably more time on their cell phones on a daily basis. With the popularity of mobile devices, the marketing specialists at Integraphix stress the power of optimizing your emails for mobile. There was a recent study that stated 43% of emails are opened on mobile or tablet devices. That is a large percentage that continues to grow!

As a Marketing Company in Chicago, our marketing specialists at Integraphix have compiled a list of key components that can make your emails more optimized.

Add Media Queries

Media queries allow you to control the layout of your emails and how they are displayed on mobile devices. As a Chicago web design company, we create websites and email templates that are easily viewed on all devices. Here is an example of a Media Query:

<style type=”text/css”>
@media {
* { font-family: sans-serif }
}
</style>
@media screen and (max-device-width: 480px) {
* { font-family: sans-serif }
.mobile_content {display: block} !important
.nonmobile_content {display: none} !important
}
 

Mobile Landing Page Optimization

When creating landing pages for emails to be read on mobile, remember that people want to get straight to the point on their cell phones. Always keep mobile forms minimal, the less forms the better. Make sure all of your images are resizable – An image viewed on a large desktop screen needs to be flexible so it shrinks in mobile version. Use pronounced images and buttons – remember, visitors are using their fingers to scroll and select items.

Optimize the Mobile Inbox

Whether mobile or desktop, the inbox will display the first HTML text it finds. The subject line and the pre-header are the most important aspects in an email. The subject should be 80 characters long and have a catching sound for readers.

For more tips on optimizing content, contact Integraphix – 847-537-0067. As a Chicago Marketing Company, we support our clients with need-to-know tips and tricks on common marketing behavior!