Canva for Work is Here! It's Here!

A sigh of relief was breathed by the business professionals of the world as Canva has announced its latest venture, Canva for Work.

Designing and building graphics is not a skill that everybody has, however, Canva wants to change that. We have known of Canva's service that allows people to easily create graphics, covers, invites, posters, ads, etc.

Today, Canva is rolling out a new service to expand its growth and offerings, Canva for Work. With the addition of $6 million in additional funding from investors, Canva for Work is exclusively offered at business professionals. Now businesses can create images for social media, presentations, print marketing materials, and more.

40 percent of Fortune 500 companies use Canva, among all the smaller businesses that use the site. This sparked a large need for the site to accommodate all the businesses that were using Canva. In fact, over 200,000 businesses are reportedly on Canva; our Chicago marketing agency has been known to create graphics on Canva, like that one right there.

The site is a hit with professionals and the general public alike, gaining 2.3 million users in the last 20 months, creating a total of 3.2 million designs last month. Some of their growth is due to word of mouth marketing with elated users spreading the word to friends, family, and coworkers; another significant portion of their growth is via people seeing their quality graphics be posted on the web on social media, blogs, and other places.

Go and create like a professional graphic designer! 

5 Brief Reasons Your Business Must Advertise

Social media marketing is free, publicity is free, emails are free (unless you utilize a service for email marketing), cold-calls are free, referrals are free and often effective, however, advertising costs money. Why would you do advertising when you have all these free marketing efforts available?

Advertising is one of the marketing tactics that comes with a nice price tag. You have to pay money to run ads and send direct mail and sometimes you have to wait until you see any ROI. However, there is great strategy in advertising and it will be one of the best marketing decisions one could make… if they do it right.

In order to get good ROI from advertising, you have to:

• Be focused on a target market
• Have an effective call to action
• Pay attention to any leads and conversion rates

So why would you advertise? 

• It is a medium that you have control over. When it comes to advertising, you can say exactly what you want the ads to say, how they look, where they should go, etc. Nothing is left up to chance, except for their reception by the consumer, technically. 
• You say who is targeted. Knowing how your target market interacts with the world enables you to know how to publish an ad so only they get appealed to. A personal message aimed at one market is not going to be effective when it is carelessly put out there. 
• It helps create awareness for content. If you have content to share, say like blogs, books, catalogs, guides, etc. then you can use advertising to talk about it. 
• It helps with credibility. People believe that business must be going well when a business is running ads. Now, if the ad is for a "Going out of business sale" then clearly, things are not going well. However, this is generally the case. People pay attention to you and what you have to say because your knowledge has [allegedly] paid off before. 
• It amplifies your other efforts. Advertising helps consumers take notice of other marketing efforts that you are doing. 

When you advertise, journalists find you, referral consumers remember you, you develop fans and brand loyalty, and develop a sense of pride for employees. 

If your business needs to advertise, then hire a Chicago marketing company. As a marketing firm in Chicago, Integraphix has over 25 years of advertising and marketing experience. 

How You Can Rock Your Corporate Social Media

Having a corporate presence on social media is a must these days. Basically, every company has at least one social media account, if not 2, 3, or more. However, having a legitimate presence on social media for a company is much more than just posting your merchandise, your deals, etc.

Being successful at social media often means having a long list of things you need to do and many of them are correct; having a corporate social media presence that doesn't flop means doing things right, even the small stuff.

So how do you dominate your Facebook, Twitter, Google+, Pinterest, LinkedIn, Instagram, and other platforms? Don't worry your noggin, my friend, we'll tell you how!

• Be good at:
• Communicating. This means that you will need to be a good writer. Now, you're not writing dissertations on your social media, so you don't have to be that worried about writing exceptionally; however, you have to be good. Punctuation, grammar, write like a human (not a robot), and be concise (why use 5 words when you can use 2?). 
• Using images. When you can use an image to draw attention to your post, especially when it helps with the message, then do it! Now, do not go image crazy but use them when you can. 
• Using video. YouTube and Vimeo are great for this. When you have a video that you can share, especially informational, then go for it! 
• Utilizing more than one social network. Sure, your business has a Facebook page but you can also use other platforms as well! Depending on what your business does and where your target market is (in terms of social media), then join more than one! If you're a visual business (perhaps a bakery), then Pinterest and Instagram would be great since you can showcase your pastries and even share recipes (more so on Pinterest). 
• Responding. When you let days go by before you respond to someone on social media, if you respond at all, then you're not doing social media right. Social media is a fantastic tool for customer service and if you respond to things right away, it can vastly help improve (or maintain) your image. If it's a response to a complaint, then you contain the damage that much faster! 
• Not being emotional but having emotion. Do not get angry or frustrated when someone complains about you; do not give your negative emotions a chance. However, show that you have emotion! Say you're happy (and other positive feelings) about stuff. "We're so excited we could get deep dish pizza for our company lunch!" 
• Avoiding "ME". Sure, you want to promote your business but remember, a little of that goes a long way. The majority of your posts should be answering questions, giving tips, conversing, referring your people to someone else's great info, and commenting. Share, retweet, +1, repin, etc. If you can share someone else's post, they will notice and so will your followers. Which kind of person do you like better (in real life): the person who always wants to build themselves up or build other people up? 

Doing corporate social media marketing is not always super easy but it can be done. If you have any questions, then feel free to contact Integraphix. We are a Chicago marketing firm. 

How To Create a Great Elevator Speech

Elevator speeches are a necessity in the 21st century business world, especially when you are in marketing, sales, public relations, etc. If you are trying to gain awareness for your business, then you need to have an elevator speech planned.

The term "elevator speech" is a synopsis of your business that you can deliver very quickly; the term comes from being able to do so in the time it takes to ride in an elevator. Nowadays, it can still happen in elevators but you can also deliver you speech to someone at an expo, trade-show, in the hallway, or at a coffee shop.

Here are a few things to remember when creating that awesome pitch:

1. Try to not make it sound too sales-y but it's okay to have it sound just a tidbit sales-y. You can use adjectives like: original, leading, certified, pioneering, etc. You just have to make sure your pitch still clearly sends the message you want it to and give a good description of your company. 
2. The pitch has to be short. Clearly state the name of your company and what your company does. Give some details, enough to encourage the person to inquire further. Just make sure it is no more than a minute long but shoot for 30 seconds. 
3. Use language everyone can understand. Your elevator speech means nothing if you are using jargon from your industry that is gibberish to people outside the industry. If the person has to use a dictionary to understand what you're saying, you might as well not even deliver the speech. 
4. Consider starting it off with a question. This will get the person involved in the speech and so they feel that connection. You can try something like, "Do you feel pleased with your company's marketing efforts?" Pause for answer, assuming they said no, "Well my company is a pioneering internet marketing agency…"
5. Be comfortable. Nothing is more awkward than hearing an elevator speech that is rigid, fumbled, and robotic. Be loose, know your speech, and act like you've done it before. And know your speech well, that will help. 

If you need help with this or are looking for other marketing tips, then contact Integraphix. 

5 Successful Rebranding Campaigns

Every company has branding, it's just part of the process to create and run a business. Whether you consciously created branding for your business or not, you created one. The concept of holding the same branding for the lifespan of your business is unheard of; at some point or another, there is reason to go through rebranding. There are several reasons to rebrand your business; it can be a scary decision because it means doing something new/different, you are taking your business into unchartered waters. What if it turns out to be a bad rebranding experience and ruins your company? What if it turns the company from a small fish into a big fish? You never know unless you try.

Here is a list of five brands that went through rebranding and what made them successful.

1. J.Crew. J.Crew is known to many as a high-end clothing brand that sees customers anywhere from high schoolers all the way to A-list celebrities. They are doing really well and are a coveted brand for fashion lovers. However, they were not always this beautiful in the eyes of the world. It wasn't until 2003 when they hired a new CEO. At that time, they were seeing deep declining sales; however, once they hired the new CEO, they rebranded themselves as a store that sold simple clothes made from quality fabrics. They utilized high-profile faces like the Obamas to wear their brand during the 2008 Presidential campaign; Michelle wore a J.Crew outfit on the Tonight Show. 
2. Pabst Blue Ribbon. In the past, PBR was known as a cheap, low quality beer that was only intriguing to hipsters and frat guys. This blue-collar lager is still not seen as a great beer in the US but in other countries like China, it is seen as premium stuff. They launched a product extension called Blue Ribbon 1844 and put it in some fancy packaging and now it sells for $44 in China, the world's largest beer market. 
3. Harley-Davidson. In the wonderful year of 1985, HD was a motorcycle that was one flat tire away from being wiped off the corporate map. Once they hired the new CEO, their fortune began to change. Harley knew they had to improve their product so they did just that; once they improved their bikes, they focused on being the name they claimed, which was a quality bike made for the road warrior. 
4. Target. Up until the late 90s, people saw Target as just another store, like Walmart and Kmart, that was for bulk purchases and rather low quality. However, Target realized they had to stand out from their competitors, which they did by offering pared down versions of goods from high profile designers, this decision saved Target. Still, Target is number two in the race, behind Wal-Mart, but they are seen as a higher quality store and their clientele is seen as more affluent than their competitors too. 
5. UPS. UPS was, and still is, in a huge battle with FedEx. UPS used to be well behind their competitor in the race, though. FedEx was mopping the floor with UPS with their decisions like overnight delivery. In the late 90s, UPS decided to rebrand and switch their slogan from, "Moving at the speed of business" to "What can brown do for you?" They then launched ads showing mailroom guys to CEOs using UPS and loving their experience. They showed their consumers that they are adapting and looking forward to constantly meet their consumers' needs. 

If you are looking for branding or rebranding needs, then contact Integraphix - a Chicago marketing agency. 

How Creative People Are Different

To be successful in marketing, you have to be of a creative mind. Sure, you don't have to be artistic but you have to be able to think originally, abstractly, uniquely, thoroughly, and so many more adjectives that could be used to describe a creative mind.

So what are some things that creative people do that their non-creative counterparts do not do (or as often)?

• We tend to daydream more. Daydreams are not a waste of anyone's time because they are often how our minds express desires, thoughts, realizations, and allow us time to escape our current moment. Daydreams are a way for our minds to utilize the process that is called "creative incubation" which is how we have those random amazing ideas. 
• We like to observe. A lot. We observe people, objects, processes, social norms, rules, language, interactions, relationships, how other people observe, etc. This is a biggie if you want to be in marketing (internet marketing too) because you have to understand how the mind works when looking for products, especially your product type. 
• We tend to work on our own time. Now, yes, when you work in the business world, you have to work certain times; however, within those hours, you will find that creative minds are doing other things when their creative hours have not come yet or have already passed. Some creative minds do have the luxury of working whenever they feel like it. 
• We are resilient. We tend to not take failure so personally and when we do fail, we look at it as improvement instead of a step backwards. Failing only means one less thing to consider next time, clarifying the road to success. We fail and do it often, if you don't fail often, you are not trying enough. 
• We ask questions; we tend to ask the big ones. We are curious people, we see things and wonder what they are or what could be different about them, etc. We do it through conversation with others or with ourselves (in our minds, of course).
• We like to change things. We see things the way they are and like to shake them up. We like diversity in things as well. 

Being More than Just a Company to Clients

Being in the service industry, like marketing, advertising, graphic design, etc. can be a tough business sometimes. People come to you for a need that is not always tangible and the ability to satisfy their need does not always happen instantaneously nor with the same result every time. For some companies in the service industry, like restaurants, people come to you because their hungry, they order food, you give it to them, and you're both on your way; granted, the satisfaction is still up in the air.

So, how as a company that works in this area, can you make things better for your clients? How can you make sure that you keep your client's happiness your priority instead of just seeing them as a source of money?

One thing you can do is to keep in touch with your clients. We talk to our clients when we have questions for them or they have questions for us; however, do we ever send them emails to see how they're doing and let them know the status of projects without their asking? Chances are, we don't. Now, you don't want to get all lovey-dovey on them and say you love them and their on your mind, that would be creepy. What you can do is like what I said earlier, notify them of statuses without their asking, drop an email saying you wish them a happy holiday (whichever one is coming up), send them a happy birthday email or call, etc. Keep it professional but keep the contact.

Another thing you can do is to ensure the client that you wouldn't advise them to do anything that you wouldn't do if you were in their shoes or if you had to make a similar decision. If the client can't afford something, find a part of your services they can afford and will actually help them. We can't tell clients to spend $10,000 on ads if we know they won't work or if the client only wanted to spend $6,000. They will realize what you're doing and will not like it. As a Chicago marketing company, or whatever city you're in, it's important to have good credibility and an honest word because that's what builds trust, a good reputation, and gets/keeps you business.

It can be tough but it is doable. Seeing or hearing from our clients can and should be a thing that makes us smile; the same concept should apply for our clients.

Bringing Personality to Corporate Social Media

Doing social media for a corporation of any size is important for the growth of the company. Social media enables companies to be able to interact with consumers, clients, fellow businesses, etc. whenever they want. Social media also enables companies to spread various news to the world any minute of the day in a very efficient manner; if a company has several thousand followers or more on Twitter, a single tweet can tell a very important message to all of them, plus the followers can then retweet it.

The only downside of corporate social media accounts is that many of them are so rigid and blah. Some companies believe that they ought to act the same way on social media as they do in meetings. The problem with this belief is that consumers are not like that; consumers are not robots. As humans, we love emotion and interaction. If a company simply puts out posts and tweets that are plain and non-engaging then they are not using their social media to their full potential.

Social media needs a human approach. Have auto-generated social media posts is like trying to use a cup of water to extinguish a house fire, what's the point? It won't do a thing. As a social media company, Integraphix firmly believes in that human touch on social media.

When posting on social media, act like yourself. Post like a real person would post, of course, with the caveat that you still do use some discretion and do not post anything crude or crass, over emotional, or things that are controversial. What I mean by posting like a real person is that you should use humor in your social media posts, engage with people by responding/favoriting/liking/retweeting/etc. and sometimes post casual things like why you love a particular upcoming holiday. People love to see that corporate social media accounts are run by real people, not robots.

When people engage with you, try to respond with them within 24 hours. Waiting too much longer may lose impact.

If you are looking to do social media for your company or would like to hire a company to do so, hire Integraphix - a Chicago marketing company. 

Marketing in 2014- Our Favorite Possible Trends

Marketing trends change every year; various trends emerge and they may or may not change the face of marketing. Perhaps the biggest marketing change in recent years that is still reigning champion is social media marketing. Since its emergence, companies have been doing it and even created jobs just for that sector of marketing. With all the areas of marketing, such as, search engine optimization, web design, graphic design, social media marketing, online marketing, and more traditional marketing such as branding all desire to be fresh and innovative.

 However, there are more predictions for what people believe will be marketing changes and progressions for the coming year. We have picked our three favorite possible trends.

1. Content marketing. This is utilizing content that your company has written to bolster your name and build your marketing platforms. Common ways to do this are blogging, articles on your own site, articles on other sites, newsletters and videos. This form of marketing is already around but for the coming year, it is predicted that it will explode in popularity. A lot of companies attempt this form of marketing but they either do not do it correctly or they do not do it enough. A company blog does very little to generate popularity if it is only being written once a month. 
2. Images. It is said that images will become gold in marketing in the next year. This totally makes sense because in a field where visuals are what make things happen; either in the sale of the marketing plan or the plan for packaging, etc etc. it is all about what we can see. If someone is looking at something online or in print and there is no photo to quench their curiosity for what the plan will look like, then they aren't going to be sold. We, as people, like seeing pictures. It just helps us see things and aids the thought process. 
3. Going back to simple. A big change in marketing for 2014 will be the movement towards simplicity. You can see the trend already forming for companies like Apple; it just appeals to a lot of people to see something simple because then we're not overwhelmed by the marketing. If we see a complicated ad, we tend to dismiss it; thus, companies will be moving towards simplicity and letting creativity reign instead of shoving information in the faces of consumers. Web design is seeing this as well. 

Integraphix is a leading Chicago Marketing, Advertising and Creative Agency creating strong brand identity and marketing strategies with our unique mix of advertising, graphic design, web design, and internet marketing expertise. We give free consultations. 

Customer Service or Bust in Marketing

Ok, so a lot of people think that customer service is just answering phones and dealing with people and their problems; well, yes, it is partly that but there is so much more to customer service. Good customer service has the power to be your most potent form of marketing; if you do not agree, let me explain.

Marketing is all about the ability to gain exposure for your brand and company among all the other companies out there who are also trying to gain the attention of the consumer. There are clever forms of marketing and there are poor forms of marketing; even the good techniques used in marketing sometimes fail to execute as well as planned. When a marketing plan goes as well as the marketing team thinks it will, it's amazing but does it really transfer to sales? To gaining more market share? Perhaps, but think of it this way: you're out walking somewhere and you see some great guerrilla marketing and it gets your attention (say it's a clothing store). So you go to the store and try to buy some clothing from them. When you walk into the store, the clerks are punks but you buy the shirt anyway; you find at home that it doesn't fit so you go return it but now they have a terrible return policy. Would you stay as a consumer of that brand? No.

Companies with poor customer service are 5x more likely to lose a customer than companies with good customer service. Why do you think companies like Apple have such a cult following? Yes, they do a fantastic job of marketing their products (which are good) but other companies have equally great marketing and other electronic companies have as good of products. They are the giant they have become because people want to stick with Apple because they have phenomenal customer service. They orient their stores, their products, and their return policy towards the consumer. For example, a buddy of mine had his volume button on his phone break so he went in to Apple with his broken phone and planned to just have it fixed (warranty expired, mind you); the store decided that fixing that one tiny button was not worth the extraordinary price it would take to fix it so they gave him a new one, no

questions asked and for no cost.

Another example of fantastic customer service is seen at Chick-Fil-A. The staff asks if you need a refill. It's a fast food restaurant and they ask YOU if you need a refill. Then, get this, when you're done eating, they bring your garbage to the trash can for you AND then they say, "My pleasure" when you say "thank you." You do say thank you, right? Isn't that fantastic? Now, they do make one heck of a chicken meal (especially with those waffle fries) but they wouldn't sell a single menu item if they hurled insults at you while you ate (there's a restaurant in Chicago that does this but they're joking, I mean if places did it seriously & wasn't part of the theme).

At an internship I did last year during my senior year of college, the company did not have bad customer service but they were not known for having good customer service. This caused the company to have quite a poor impression with their consumers. Well, it was a food service company and with the budget from the client, they couldn't improve the quality of food without forcing the client to increase the budget, so what we did was improve customer service; what happened was the staff became friendly and personable. You know what happened? Well, the food was still poor but people liked the company after a month or two because they realized how friendly and appreciative the staff was for the customers to eat their food!

As a Chicago Marketing company, we know the different aspects of marketing and how they impact each other. All the aspects are important but customer service might reign supreme. As a creative agency, we can help your company with any marketing need and we will even do it with a free consultation.

2013 Marketing Trends

We are vastly approaching the new year and with a new year comes new marketing trends.  As a Chicago Marketing Company we have seen many trends come and go.  We have also noticed some trends emerging over the past few years and feel it is safe to say there will be a lot of continuing and emerging marketing trends for 2013.  For Marketing Monday this week we wanted to sit down and discuss the trends that we believe will be popular for 2013:  

1- Devotion to website strategies: Your website should no longer be a static, online brochure with information that hasn’t been updated in a decade.  If you haven't updated your website in the past decade, make 2013 the year of website changes.  We aren't just saying this because we are a Chicago Web Design company either!  Website strategies will be all the rage in 2013.  Complete website overhauls will take on great important in 2013 as the demand for dynamic content combined with user friendly CMS systems is only making it easier to edit and control websites.  Today’s target audiences are looking for consistent, fresh information. 

2- Content remains king: I know, we’re always talking about content, but in 2013 content will continue to remain king.  Organic SEO strategies, blogs and social media profiles require a constant flow of information that is audience specific and truly engaging, so focus a majority of your efforts on creating great content in 2013.   

3- Create powerful integrated marketing campaigns:  The merging of marketing, PR, creative design, and sales will be essential in 2013.  Together, the integrated marketing approach will give companies the opportunity to reach their total target audience in a multitude of ways. 

4- Social media will only continue to grow: Through 2013 social media will only continue to grow and evolve.  We suspect that companies that were not engaging in social media prior to 2013 will start to see its advantages, especially with so many different social media sites available for use out there.  Social media is definitely a vital part of the overall mix and worth utilizing since it provides such a simple way to get yourself and your brand directly in front of your target audience. 

5- A boom in mobile solutions: Mobile solutions and campaigns centered around the use of mobile technology will be hugely popular in 2013.  Savvy marketers will continue to find ways to reach this large base of consumers. Responsive web design will be considered a must versus being labeled a luxury as more and more consumers turn to their phones to gather information and surf the web.

What marketing trends do you anticipate being popular for 2013?  Feel free to leave us a comment below or contact us.  

Unique QR Codes

You’ve probably seen them all over the place, those little black and white patterned boxes all over advertisements, also known as QR codes. Over the last few years QR codes have become big in the world of marketing meets technology. Now most people can easily identify QR codes and know how to use them. As a marketing company that’s always on the cutting edge of technology, we believe QR codes are a great way to promote your company and market new ideas creatively. Not a big fan of the black and white look?  Don’t be turned off by their looks, because there are many different ways to personalize your QR codes.

Personalizing QR codes can make viewers more interested and intrigued to start scanning.  Adding color to your codes can make your company stand out amongst the crowd, especially with so many companies using the standard black and white code generator.  You can use the ability to create personalized QR codes to your advantage when designing an advertising piece.  Magazine ads, business cards, catalogs or brochures all make for great places to stick the special color code.  Utilize your company’s color palette and design concepts for your QR code. If you are creating a QR code for your website, you can easily create a complementing code generated with the colors of your company or logo. This new ability is great for graphic designers and marketers to utilize creative, interactive designs.

While your business cards usually only contain a small amount of basic information, a QR code can take a viewer to a page filled with endless amounts of information.  QR codes are a great way to call attention to a promotion your company is doing, a sale your company is having, an event your company is throwing and more.  If you place a QR code on a business card, you can add more than double the amount of information without making your design look cluttered.  You can stick to keeping the bare basics on your card, but have all the extra information be contained in the link attached to the QR code.  

With the new colorful QR generator not only can you create multi-colored codes, but you can also combine them with images.  The opportunities are now endless and there are many different creative ways to present your QR codes. Below are some of our favorites:  

Have any questions about QR codes?  Just drop us a comment or contact us.  

The Positive Side of Negative Space

White space, often known as negative space might just be what your design needs. Many designers in Chicago have noticed that clients and even other designers seem to believe that they need to cover every inch of their design with text and images.  When creating a logo, advertisement, illustration, etc. take a step back and look at it from a different perspective.  Adding white space might just be the element you need to make a good design, great.

Marketing companies understand that you and your company want to stand out from the thousands of other advertisements an average person sees everyday. Overpowering a design with images and text will not grab their attention, it might have the opposite effect and actually, it can make them shy away or dislike the design or ad.  

At first glance, the lack of white space creates a cluttered and distracted look. When a viewer first sees your design, you don’t want to turn them off.  First impressions are key.  Overpowered, busy designs may be perceived as difficult to read or even too difficult to understand.  People don’t want to have to try and understand your design.  They want to understand what the ad or design is trying to convey almost immediately.  Strive to create a design that can be understood at first glance.  Utilize the white space in your design.  The more white space you have in your design, the more opportunities it gives you to create a heading and feature the text making the design legible and easily understood by viewers.

If there is one thing designers in Chicago know, it is attention to detail. As graphic designers, we understand that you want to create a powerful design concept with a big message and statement. Often times the lack of white space is caused by too much content for the given space.  Do not try and overpower your viewer with too much information, stick to what is essential.  The point of marketing and creating designs is to attract customers and make them want to learn more about who your company is and what you have to offer.   

Remember, there is a positive side of negative space.  Looking for more tips on utilizing white space?  Leave a comment below or contact us.